Minimum Browser Requirements for Internet Banking
SilverLink Online is designed for the following browsers. Using other browsers may cause the Web pages to appear misaligned and prevent access to Internet Banking.
IMPORTANT:
It is highly recommended that the most current browser version be used to access Internet Banking.
Additional Requirements:
Please ensure your browser:
- is cookie-enabled,
- is JavaScript-enabled,
- supports secured sites,
- has its Privacy settings at Medium or less,
- has at least a 128-bit encryption.
To find out if your browser meets our requirements, please visit our browser test page.
Determining Your Browser Version
On the toolbar at the top of your browser window, click on “Help”. Then, depending on which browser you have, click on one of the following:
- “About Internet Explorer”
- “About Mozilla Firefox”
A screen will appear telling you what browser and version you are using.
About Security
Is it safe to give out my account information over the Internet?
We have taken all appropriate measures to ensure that our website and Internet Banking product is secure, and that our members’ account information remains private. Our members also play a role in protecting their Credit Union account information. Your online banking User ID and Password should be provided only when your browser shows a Secure Socket Layer (SSL) session is taking place. Secure Socket Layers (SSL) encode account information between computers, so that it is virtually impossible to be read by others. We recommend that our members use a current version of browser software so that they may benefit from the most up to date Internet security available. After you finish any website session that included viewing or sending private information you should close your browser window.
The Internet Banking section is automatically secured/encrypted, but the rest of the website can be accessed as either secure or unsecure. To see at a glance if a session is secure check if there is an “s” after the “http” in the URL. The “s” after the “http” denotes that the page is secure.
Security Tips
- Never reveal your PIN/password. This refers to your telephone access Phone Teller PIN or the password that you selected when you signed up for Internet Banking.
- Use the Logout icon to end a Internet Banking session. This will expire all the cookies that were set in your session. Do not use the Back key.
- The amount of time you can remain inactive before being automatically logged out of Internet Banking can be set under User Options. For your own security, keep this time setting as short as possible.
- It is recommended that you balance your account at least once a month so that any discrepancies can be reported in a timely manner.
Accepting Cookies
To disable the “Accept Cookies” warning in Firefox 2.0 & up:
- From the Tools menu, select Options.
- Click on the “CONTENT” tab.
- To enable Java, verify that the “Enable JavaScript” box is selected.
- Click on the “PRIVACY” tab.
- Verify that “Accept cookies from sites” is selected.
To disable the “Accept Cookies” warning in Microsoft® Internet Explorer 5.0:
- From the Tools menu, click on Internet Options.
- Click on the “ADVANCED” tab.
- To enable Java, verify that the Enable Java and Enable JavaScript boxes are selected.
- Click on the tab marked “SECURITY”.
- Click on the button marked “CUSTOM LEVEL”.
- Under Java make sure the radio button is set to Medium Safety.
- Under Scripting of Java applets make sure the radio button is set to Enable.
- Under Cookies: Allow per-session cookies (not stored), make sure the radio button is set to Enable.
- Under Cookies: Allow cookies that are stored on your computer, make sure the radio button is set to Enable.
- Click on OK until completely exited from options.
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