Online Help: User Options

User Options

Change Address

This online form allows you to update your address and phone number(s) on file. If you have multiple accounts with us, you will need to update your contact information with each account separately. If you have a Visa account with us, your address and phone number(s) will be updated automatically. Please note: Foreign addresses and phone numbers cannot be updated online, please mail your request to change your address to: Nevada Federal Credit Union, PO Box 15400, Las Vegas, NV 89114.

1. Click on the User Options tab.
2. Click on the Change Address tab.
3. Enter your updated address and phone number(s) in the appropriate fields provided. Please do not use any symbols or special characters.
4. Click Submit and you will receive a confirmation that your information has been updated.

Change Password

This form allows you to change your home banking password. Passwords must be 8-25 characters in length and use a combination of numbers and letters. Passwords must not include any symbols, contain your social security number, your account number, or be one of your three previous passwords.

Remember, passwords are case-sensitive!

To change your password:

1. Click on the User Options tab.
2. Click on Change Password.
3. Enter your current password in the “Old Password” field.
4. Enter a new password in the “New Password” field.
5. Re-enter the new password in the “Re-enter password” field.
6. Click Submit and you will receive a confirmation that your password has been updated.

You may change your home banking password at any time. For security purposes, it is recommended you change your password every six months. If you have forgotten your password, you may use Password Help on the login page to reset it or contact the credit union for further assistance.

Change E-mail Address

This online form allows you to view/update your e-mail address. Your email address will be used for E-Statement notifications and to provide you with product or service information that may be a potential benefit. Please refer to our Privacy Policy for more information.

To change your E-mail Address:

1. Click on the User Options tab.
2. Click on Change E-mail Address.
3. Enter your updated e-mail address in the field provided.
4. Click Change E-mail Address and you will receive a confirmation that your e-mail address has been updated.

To remove your e-mail address from our mailing list:

1. Click on the User Options tab.
2. Click on Change E-mail Address.
3. Check the box “Please remove my E-mail address from the mailing list.”
4. Click Change E-mail Address and you will receive a confirmation that your e-mail address has been updated.

Change History Date Range

The Change History Date Range allows you to select what account history dates you would like to have displayed. By default, only the current month’s history is displayed.

To change your history date range:

1. Click on the User Options tab.
2. Click on Change History Date Range.
3. Select a date range by left-clicking one of the empty circles to the left of the date range descriptions.
4. Click on Change Date Range to save your changes.

Change Your Timeout

The Change Your Timeout feature allows you to set the number of minutes of inactivity in your home banking session before the system automatically logs you out.

To change your timeout:

1. Click on the User Options tab.
2. Click on Change Your Timeout.
3. Select the number of minutes from the drop-down menu.
4. Click on Change Timeout to save your changes.

Create Account Nickname

Personalize the account names that are displayed in home banking for easier recognition.

To create or update an account nickname:

1. Click on the User Options tab.
2. Click on Create Account Nickname.
3. Modify your account nickname in the field provided to the right of the account name.
4. Click on Submit to save your changes.
5. To restore the system default name, delete the nickname from the provided field and click on Submit to save your changes.

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