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Nevada Federal Credit Union
  
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Online Help: Online Services

Statements

Sign Up for E-Statements

E-Statements is a free service that allows you to access your monthly account statements instantly online instead of by mail. With E-Statements, you can access your statements for the past 3 months, view your previous year-end statement, and view copies of cleared checks. In addition, using E-Statements waives the monthly home banking fee. You will receive an email notification each month when your new statement is ready to view.

To sign up for E-Statements:

  1. Click on the Online Services tab.
  2. Click on Statements.
  3. Click Sign Up for E-Statements.
  4. Enter your current e-mail address in the field provided.
  5. Click I Consent.

View Your E-Statements

If you have already signed up for E-Statements, you will be able to view your electronic statements here.

To view your E-Statements:

  1. Click on the Online Services tab.
  2. Click on Statements.
  3. Click on E-Statements.
  4. Click the E-Statement date you wish to view and your electronic statement will open in a new window.

To print your E-Statements:

  • While viewing your statement, click the Printable Page link in the upper left-hand corner. This creates a page formatted specifically for printing.

To view cleared checks:

  • While viewing your statement, click on the check number to display a copy of the check. (Must have Adobe Acrobat installed)

To view current promotions:

  • While viewing your statement, current promotions will be displayed in the upper left-hand corner. Click on the link to the promotion you wish to view. (Must have Adobe Acrobat installed.)

Statement Copy

You may request a copy of a monthly statement that is older than 3 months (therefore no longer provided through E-Statements). Each statement copy is $5.00 and is mailed out within 10 days of the request to the address on record. Please be sure to verify your address by going to "Online Services" and clicking on "Change Address."

To order a statement copy:

  1. Click on the Online Services tab.
  2. Click on Statements.
  3. Click on Statement Copy.
  4. Select the month/year of the statement from the drop-down menus provided.
  5. Click on Submit. You will receive an acknowledgement of the request in 2 business days.

Check Withdrawal

This form allows you to request a check addressed to the primary owner of the account, sent to the address we have on file. The maximum amount you can request to have withdrawn is $5,000 per day. Please be sure to verify your address by going to “Online Services” and click on “Change Address.”

To request a check withdrawal:

  1. Click on the Online Services tab.
  2. Click on Check Withdrawal.
  3. Select the account you would like to have the check withdrawn from in the drop-down menu. Only eligible accounts will be displayed.
  4. Enter the amount you wish to withdraw.
  5. Click on Submit to request the check. You will receive an acknowledgement of the request in 2 business days.

Check Copy

You many request a copy of a paid check that does not appear on your E-Statement. Your check will be mailed within 10 business days to the address on the account. Please be sure to verify your address by going to "Online Services" and clicking on "Change Address." Your account will be charged for any applicable fees. If your check cleared over 90 days ago, there will be an additional statement copy fee.

To request a copy of a paid check:

  1. Click on the Online Services tab.
  2. Click on Check Copy.
  3. Enter the amount the check was written for. Do not include dollar signs or commas.
  4. Enter the check number.
  5. Enter the date the check cleared (month/day/year format).
  6. Click on Submit to request a copy of the check.

Check Reorder

You may place an order for a new check supply online so long as there are no changes to the address or check style that you’ve previously ordered through Nevada Federal. If your address has changed since your last order of checks, you will need to visit a branch or mail your order form in with any corrections. If you proceed to order checks through this service, the checks will be printed with the same address as your last order. If any other personal information has changed, please contact the credit union directly.

To order a new check supply:

  1. Click on the Online Services tab.
  2. Click on Check Reorder and follow the onscreen instructions.

Stop Payment

You may place a stop payment on personal checks or transactions online. If you need to place a stop payment on an electronic check, please visit your nearest branch location or contact the credit union. A stop payment fee of $30.00 will be deducted from your account for each stop payment request made. The request will be valid for 6 months after the date of the request. Please note: Stop payments on checks are not guaranteed until 48 hours after the date of request.

To request a stop payment on a single check:

  1. Click on the Online Services tab.
  2. Click on Stop Payment.
  3. Select “Place stop payment on the following account.”
  4. Select the account you would like to stop a payment on.
  5. Select the account you would like the stop payment fee to be taken from.
  6. Click Continue.
  7. Enter the number of the check.
  8. Select a reason for the stop payment request from the drop-down menu.
  9. Click Continue and you will receive a confirmation that your stop payment has been placed.

To request a stop payment on range of checks:

  1. Click on the Online Services tab.
  2. Click on Stop Payment.
  3. Select "Place stop payment on the following account."
  4. Select the account you would like to stop a payment on.
  5. Select the account you would like the stop fee payment to be taken from.
  6. Click Continue.
  7. Enter the beginning check number and ending check number for the checks you would like to stop.
  8. Select a reason for the stop payment request from the drop-down menu.
  9. Click Continue and you will receive a confirmation that your stop payment has been placed.

If you would like to view existing stop payment requests:

  1. Click on the Online Services tab.
  2. Click on Stop Payment.
  3. Select "Review existing stop payments from the following account."
  4. Click Continue.
  5. A table listing all of your stop payments will be displayed.